Benefits Enrollment and Eligibility

  • Online Insurance Enrollment

    Open Enrollment is the time of year when employees may enroll in benefit plans without a qualifying life event. Enrollment is online and must be completed on or before open enrollment ends. Late enrollment is NOT accepted. All covered employees who do not make any changes to their medical plan coverage during the October 15th - 31st 2020 open enrollment period automatically default to the traditional 70/30 coverage plan to be effective January 1, 2021. ALL medical covered employees have to complete the "Smoking Attestation" wellness credit in order to receive the discount premiums for the 2021 calendar year. Tobacco users who wish to earn the Premium Credit for 2021 must complete a tobacco cessation counseling session by NOVEMBER 30, 2020 with your Primary Care Provider or CVS Minute Clinic. Please visit and print off instructions or click the following link: Provider Instructions for Tobacco Cessation Session to print for your provider to ensure that your tobacco attestation counseling session is Free and is billed correctly. Any employee who is not currently enrolled in a health coverage plan will not have health insurance coverage during the 2021 coverage plan year.  Please note: Enrollment in a Flexible Spending Account is required every year.  

    Click the following links for important 2021 new plan information: 2021 Benefit Information and the Clear Pricing Project: Clear Pricing Project

    Link to 2021 State Health Plan Open Enrollment Decision Guide: 2021 Open Enrollment Decision Guide

    Link to 2021 State Health Plan Comparison for Active and Non-Medicare Subscribers: 2021 SHP 70/30 and 80/20 Plan Comparison

    Link to State Health Plan Open Enrollment Highlights Video: Open Enrollment Overview Video

    Link to Navigating State Health Plan Open Enrollment: Open Enrollment Instructions Video

    Click any of the following links to access additional instructions, support or information: 

    State Health Plan New Hire Step-by-Step Enrollment Instructions

    Instructions to Select or Update your Primary Care Provider

    State Health Plan Article 3B. for Teachers & State Employees

    Qualifying Life Events




    New Hire Eligibility

    You are eligible for benefits as a full time or part-time employee of Guilford County Schools. Some benefits are required while others are elective. 

    Open Enrollment & New Hire Instructions for NC State Health Plan ("BCBS")

    The State Health Plan provides health care coverage for full-time and part-time employees. While GCS may pay for some benefits, you must enroll in all benefits you want to participate in within thirty (30) days of your actual hire date. As you enroll please take advantage of the information offered to you regarding each plan. If you miss this deadline, you must wait until the next open enrollment period unless you experience a qualifying status change during the year. (See Mid-year Changes below for additional information.) Employees are encouraged to enroll early at or using the following general instructions: 

    1. Scroll down midway the page and Click "eBenefits for Enrollment" in the first blue box
    2. Scroll down to the first gold box and Click on the tab "Access Your Benefits via eBenefits
    3. Enter your Username:  Your first name, first letter of your last name and the last four of your social security number
    4. Enter your Password: Your social security number no spaces or dashes                 

               Example: Name - John Smith / SS# 111-22-3333   

                      Username:  JOHNS3333

                      Password:   111223333

    1. Click: Log in
    2. Click "Enroll Now!" to begin your enrollment process
    3. You will be prompted to change your password; follow the online instructions to change your password 

    State Health Plan New Employee Benefits Overview

    2021 State Health Plan Traditional 70/30 Plan

    2021 State Health Plan Enhanced 80/20 Plan

    2021 High Deductible Health Plan (HDHP) for part-time and other eligible employees


    Open Enrollment & New Hire Instructions for Mark III Flex Benefits 

    NOTE:  ALL new hires MUST complete Current 2021 Plan Year Enrollment and Open Enrollment for the 2022 Benefit Plan Year when it is available to ensure coverage for 2022. The Flex Benefits are an array of additional insurances available to full-time employees such as:  Dental, Life, Vision, Supplemental Disability, Cancer, Whole Life, Flex Spending Account (FSA) and Legal Shield. While GCS may pay for some benefits, you must enroll in all benefits you want to participate in within thirty (30) days of your hire date. If you miss this deadline, you must wait until the next open enrollment period unless you experience a qualifying status change during the year. Flex Benefits details and informational videos are available by clicking on the following link:  Open Enrollment for the Flex Benefits 2021 Plan Year is October 1 - October 31, 2020.  Click the following link to access and download the PDF Flex Benefits 2021 Plan Year Booklet: FLEX BENEFITS 2021 PLAN YEAR BOOKLET   Part-time employees with prorated benefits are not eligible to enroll in Flex Benefits.  The Mark III, Flex Benefits, Customer Call Center telephone number is (844) 774-6432.

    To Enroll or Decline Flex Benefits please go to 

    1. Click ENROLL NOW
    2. Your "Employee ID or Social Security Number": social security number, no spaces and no dashes
    3. Your "Personal Identification Number (PIN)" is the last four (4) numbers of your social security number and the last two (2) digits of your year of birth  
    4. Click:  LOGIN

    EXAMPLE:  John Doe's Social Security Number 111-00-2222 / Born the year of 1999
    "Employee ID or Social Security Number":     111002222
    "Personal Identification Number (PIN)":         222299

           You must enroll or decline coverage online and you must enter a beneficiary for the FREE GCS $5000 MetLife Insurance for all full-time employees.

    If you are unable to login, please call (336) 370-8348, Monday through Friday between 8:00 AM and 5:00 PM.


    Employee Eligibility

    Benefits eligibility is determined by position status and regular hours worked. Permanent employees who work at least 30 hours per week are eligible to receive employer paid medical benefits and basic life insurance for themselves. Employees must enroll in the benefits to be covered.

    Dependent Eligibility

    If you are eligible to participate in the benefits offered through GCS, your eligible dependents may also participate. Proof of dependent status for newly enrolled dependents is required. The following documents may be used to prove dependent status: marriage certificate, divorce documentation, birth certificate, court documents, etc.

    Open Enrollment

    Open enrollment is the one time each year you have the opportunity to make changes to your benefits. You can change your plan type, as well as add or drop coverage. You may also change whom you cover on your insurance during this time. Any changes made during open enrollment must remain until the following open enrollment period, unless you have a qualifying life change event. If you do not enroll in benefit plans when you are first hired, open enrollment allows you to enroll without any qualifying event. Health and Flex Benefit insurance enrollment is completed online, while some types of insurance require enrollment forms. These forms may be found at Forms and Handbooks

    Late Enrollment

    If you do not submit your paperwork to the Benefits office within the first 30 days of your actual hire date, you may not be able to enroll in any plans until open enrollment. If you have a qualifying life change event during the year, you may be allowed to enroll at that time. See “Mid-Year Changes” below for additional information. If you do enroll after your first 30 days, you may be subject to a waiting period and/or pre-existing condition limitations and exclusions.

    Mid-year Changes

    The enrollment options you select will remain in effect until the end of the plan year. You will have to wait until the next open enrollment period to make changes unless you experience a qualifying life event, per the IRS.
    Any request received after 30 days of a qualifying event or that does not meet the definition of a qualifying event will not be processed.

    High Deductible Health Plan (HDHP)

    Click here to access the website and attain additional information about the High Deductible Health Plan, the NC General Assembly recently approved legislation, enrollment and HDHP Resources.

    This plan is for Newly Eligible Employees (Substitutes, Interims and Returning Retirees).

    Please note this plan utilizes the MedCost PPO Network - NOT Blue Cross Blue Shield of North Carolina - and does not include NC HealthSmart resources. Contact Guilford County Schools HR Benefits Department to determine your eligibility at (336) 370-8348

    For questions about enrollment, call the Enrollment and Billing Support Center at (855) 442-6272

    For questions about the Pharmacy benefit, call CVS Caremark at 1-888-321-3124

    Important Information on How the State Health Plan Benefits and Medicare Benefits Work Together

    The State Health Plan provides extensive information to help Guilford County School employees, retirees and those individuals who are thinking of retiring understand how the State Health Plan Benefits work with your Medicare Benefits. It is highly recommended that you thoroughly explore this summary to help you better understand and decide which plan is right for you. Please click on the following link to access this important information:  State Health Plan: Retirement and Medicare